Scaling Onboarding & Support with Customer Education: Cut Costs & Boost Efficiency
In this webinar, we covered:
- How customer education reduces support costs, ticket volume, and onboarding time.
- Why 67% of customers prefer self-service and how to meet that demand.
- Real-world examples, including how WebPT cut training calls by 75% with customer education.
- The role of self-service learning in improving customer retention and adoption.
- Strategies to scale onboarding and support without increasing headcount.How to integrate customer education into your existing HubSpot workflows.
- Practical steps to measure the impact of customer training programs.


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