In this webinar, we covered:

  • How customer education reduces support costs, ticket volume, and onboarding time.
  • Why 67% of customers prefer self-service and how to meet that demand.
  • Real-world examples, including how WebPT cut training calls by 75% with customer education.
  • The role of self-service learning in improving customer retention and adoption.
  • Strategies to scale onboarding and support without increasing headcount.How to integrate customer education into your existing HubSpot workflows.
  • Practical steps to measure the impact of customer training programs.
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